More About Our Pet Waste Removal Services

When it snows and we cannot come out, not your fault or ours, the weekly rate is discounted 50%. We split it with you, as the following week there will be two weeks of waste to pick up.

While you will have a set service day of the week, we cannot guarantee time windows within that day as there are too many factors which may impact our schedule.

Give us a call, text, or email! We can pause/skip service anytime. You can also enter a date range to pause service in your Sweep&Go Customer Portal.

If the dogs are gone or you already picked up, let us know and we will skip service at no charge. We just need prior notice. The only other way we can tell is to walk the entire yard.

You do not need to pay in advance. We bill monthly after services rendered, which means invoices will come out the first week of the month for the prior month’s services. If we had a snow day, or you needed to skip a service, your invoice will reflect these adjustments so you only pay for exactly the services you have received.

If you would like to pay in advance, just give us a call.

To set up AutoPay, go to your Sweep&Go Customer Portal and add your card under Payment Methods. There is not a “Pay Now” button. Your card will be charged that night for open invoices.

For all other payment methods, you may go to the Payments tab on this site for the available options and links.